Help Center
Video Modules
Learn how to use Eduzo with video tutorials created by our support team.
Frequently asked questions
Here are some of the frequently asked questions
What devices and system requirements are needed to run Eduzo?
Eduzo works on:
- Android phones and tablets
- iPhone and iPad
- Android and Windows smart boards
- Windows desktop/laptop
- MacBook desktop/laptop
- Web browser (no app needed)
You'll need a stable internet connection. Download the Eduzo app from the Play Store or App Store, or access it directly on the web.
Which grades are covered in my package?
Eduzo covers KG to Grade 5. Your package includes the grades your school selected at the time of purchase.
Why is my gesture not being detected?
Try these steps:
- Make sure the room is well lit
- Only one student should stand in front of the camera and must be detected before the game begins
- Avoid busy or cluttered backgrounds
- Clean the camera lens
- If it still doesn't work, contact support.
What lighting conditions work best for gesture games?
Natural daylight or a well-lit room works best. Avoid dim light or a bright light directly behind the student.
What is the difference between Practice and Test?
In Practice, students play freely at their own pace with no pressure. In Test, performance is recorded and scores are saved to reports.
How do I contact Eduzo support?
Email support@eduzo.com or call +91 96001 28710. Available 9 am – 6 pm IST, Monday to Friday.
Contact Support
Prefer to talk it through?
Book a free 15-minute call with the Eduzo team. Pick a slot that works for you, right here without leaving the page.
For any assistance or enquiry please contact us at info@eduzo.com
Call us at this tollfree number 1800-271-38203
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